Shipping Policy

Effective October 26, 2026

1. Where we ship

We currently ship to addresses in the United States, including P.O. boxes and APO/FPO addresses (by USPS). We don't ship internationally yet. For an international or bulk order, contact us for a quote.

2. Shipping cost

Shipping is free on every order within the United States. The price you see at checkout, plus any applicable sales tax, is the total you pay.

3. Processing time

Every Amori is made to order in the colors you choose. Orders are prepared and shipped within 3 to 5 business days (Monday to Friday, excluding holidays). The Connoisseur Set and large club, event or wholesale orders may take longer; we'll tell you the expected ship date when you order.

4. Delivery time

After your order ships, delivery usually takes 2 to 5 business days by USPS, UPS or FedEx, depending on your location. Need it sooner, for a gift or an event? Tell us in the order note and we'll do our best or offer an expedited option.

5. Tracking

When your order ships, we'll email a tracking number to the address you used at checkout.

6. Address accuracy

Please check your shipping address at checkout. If you spot a mistake, contact us right away; we can change it before your order ships. We aren't responsible for packages delivered to an incorrect address entered at checkout, but we'll help you work with the carrier to recover them.

7. Lost, delayed or damaged packages

If tracking shows your package as delivered but you can't find it, check with neighbors and your local post office, then contact us within 7 days. We'll file a claim with the carrier and help resolve it.
If tracking hasn't updated for 7 business days, contact us and we'll investigate.
If your order arrives damaged, contact us within 30 days of delivery with a photo, and we'll replace it free of charge. See our Refund & Return Policy.

8. What we ship

Amori ships only our own products: reusable humidors, protective storage tubes, travel cases, display stands, and humidity-control accessories. We do not manufacture, distribute, or sell tobacco, cigars, nicotine, vaping products, CBD, cannabis, or other age-restricted products, and orders never contain them.

Contact us

Questions about an order can be sent through the Customer Support page (include your order reference, which starts with "AM-") or by mail to:

Amori Humidors
7901 4th St N, STE 300
St. Petersburg, FL 33702
United States